Pull support metrics for the report
“Show me this week's ticket volume, CSAT score, and average first-response time.”
Support health becomes part of the operating context without manual dashboard checks.
Track support tickets, CSAT scores, and response metrics from the helpdesk.
Real workflow pages where Gorgias is part of the connected stack. Each workflow shows the trigger, connectors, and outcome.
What Runner can do with Gorgias. These are grounded in the real backend connector definitions, not generic marketing filler.
“Show me this week's ticket volume, CSAT score, and average first-response time.”
Support health becomes part of the operating context without manual dashboard checks.
“Find open tickets from the enterprise account that need escalation.”
Critical tickets surface in the workflow instead of hiding in the helpdesk queue.
“Break down this month's tickets by channel — email, chat, social — and show where volume is spiking.”
Channel-level visibility helps focus staffing and automation where it matters.
Download Runner to connect Gorgias to the rest of your workflow instead of treating it like another isolated tab.