Effective March 11, 2026
These terms govern your use of the Runner website, application, and connected services.
By accessing this website, downloading Runner, creating an account, or using any part of the Runner service, you agree to these Terms of Service. If you do not agree, do not use the site, the application, or any connected services. If you are accepting these terms on behalf of an organization, you represent that you have the authority to bind that organization.
Runner is an AI-powered productivity assistant developed by ArgoNavis Inc. Runner connects to third-party services you authorize — such as Google Workspace (Gmail, Drive, Calendar, Sheets, Docs, Slides), Slack, Shopify, Atlassian (Jira), Xero, QuickBooks, Meta, DocuSign, and others — and performs actions on your behalf based on your explicit instructions. Runner acts only when you direct it to. You control which services are connected, what data Runner can access, and what actions it performs.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate and complete information when creating your account and to keep that information up to date. You must notify us promptly if you suspect unauthorized use of your account.
When you connect a third-party service to Runner, you authorize Runner to access and act on data within that service according to the permissions you grant. You are responsible for understanding the permissions you grant and for ensuring you have the authority to connect each service. Each connected service is also governed by that service's own terms of service and privacy policy. By connecting a service, you represent that your use of Runner with that service complies with the applicable third-party terms. You may disconnect any third-party service at any time through your account settings or through the third-party service's permission management interface.
Runner uses artificial intelligence to understand your instructions and execute actions across your connected services. Given the probabilistic nature of machine learning, use of Runner may in some situations result in output that is incorrect, incomplete, or does not accurately reflect real people, places, or facts. You acknowledge this inherent limitation and agree to evaluate the accuracy of any output as appropriate for your use case, including by using human review. You are solely responsible for: providing clear instructions to the AI assistant; reviewing all results of AI-executed actions before relying on them, especially for sensitive operations such as sending emails, modifying documents, or altering financial records; ensuring that the actions you instruct Runner to perform comply with applicable laws and the terms of your connected services; and maintaining appropriate backups of important data. You remain solely responsible for any opinions, recommendations, conclusions made, or actions taken by you based — wholly or in part — on the results obtained from Runner. Runner does not independently verify the correctness, legality, or appropriateness of actions you instruct it to perform.
You may use Runner for lawful purposes consistent with these terms. You may not: use Runner to send spam, phishing messages, or other unsolicited communications; instruct Runner to access data or perform actions you are not authorized to perform; attempt to circumvent security controls, rate limits, or access restrictions; use Runner for harassment, fraud, or any illegal activity; reverse-engineer, decompile, or attempt to extract the source code of Runner; interfere with the operation of Runner or its infrastructure; use Runner to violate the terms of any connected third-party service; or redistribute, sublicense, or resell access to Runner without our prior written consent.
You retain full ownership of all data in your connected third-party services. Runner does not claim any ownership rights over your emails, documents, calendar events, messages, or any other content accessed through connected services. Any data Runner creates or modifies on your behalf (such as drafting an email or editing a document) belongs to you. Our use of your data is limited to providing the Runner service as described in our Privacy Policy.
The Runner brand, application, website, product materials, page copy, design, and site content are owned by ArgoNavis Inc. or its licensors unless otherwise stated. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use Runner in accordance with these terms. These Terms do not grant you ownership of the application, website, or any associated intellectual property.
Download links, product features, commercial terms, platform availability, and supported third-party integrations may change over time. We may update, replace, suspend, or remove builds, features, integrations, and site content without prior notice. We will make reasonable efforts to communicate material changes to the service, but we do not guarantee uninterrupted availability of any feature or integration.
The site, application, and service are provided on an as-is and as-available basis to the fullest extent permitted by law. We do not guarantee uninterrupted availability, error-free operation, fitness for a particular purpose, or that any AI-generated output will be accurate, complete, or suitable for your needs. Third-party integrations depend on the availability and functionality of those third-party services, which are outside our control.
To the fullest extent permitted by law, ArgoNavis Inc. and its operators, officers, directors, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Runner, the website, connected services, or any actions taken by the AI assistant. This includes but is not limited to damages from: emails sent or not sent, documents modified or deleted, calendar events created or missed, financial records altered, or any other consequences of AI-executed actions. Our total aggregate liability for all claims arising from these terms or the use of Runner shall not exceed the total fees you have actually paid to ArgoNavis Inc. during the twelve (12) months immediately preceding the event giving rise to the claim. The limitations of liability set forth in this section reflect an informed, voluntary allocation of risk between the parties, are reflected in the commercial terms offered by ArgoNavis Inc., and are an essential element of the basis of the bargain between the parties.
When you terminate your account, uninstall Runner, or disconnect a third-party service, we will delete all associated connected service data within 14 business days, as described in our Privacy Policy. You may request deletion of your data at any time by contacting support@runner.now. Termination does not affect data that remains in your third-party services — Runner's access is simply revoked.
You may stop using Runner and terminate your account at any time. We may suspend or terminate your access to Runner at any time if we believe you are misusing the service, violating these Terms, harming other users, or causing risk or legal exposure. Upon termination, your license to use Runner ends immediately. Sections regarding intellectual property, limitation of liability, data ownership, indemnification, and governing law survive termination.
You agree to indemnify and hold harmless ArgoNavis Inc. and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: your use of Runner, actions the AI assistant performs at your instruction, your violation of these Terms, or your violation of any third-party rights or terms of service.
ArgoNavis Inc. shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from events beyond our reasonable control, including but not limited to: natural disasters, acts of government, internet service provider failures, third-party service outages or API changes (including Google, Slack, Shopify, and other connected platforms), power failures, telecommunications failures, cyberattacks, pandemics, labor disputes, or acts of third parties. During such events, our obligations under these Terms are suspended for the duration of the event.
We may update these Terms as the product, service, or legal requirements evolve. When we make material changes, we will update the effective date on this page and, where appropriate, notify you by email or through the application. Your continued use of Runner after changes take effect constitutes acceptance of the updated terms.
Any dispute, claim, or controversy arising out of or relating to these Terms or the use of Runner ("Dispute") shall first be attempted to be resolved through informal negotiation by contacting us at support@runner.now. If a Dispute cannot be resolved informally within thirty (30) days, it shall be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. Arbitration shall be conducted by a single arbitrator in the State of Delaware. The arbitrator's decision shall be final, binding, and enforceable in any court of competent jurisdiction. You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action. There is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class-action procedures, and there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.
If you have questions about these Terms, contact us at: support@runner.now. ArgoNavis Inc. operates the Runner service and website at runner.now.