Runner.Featured workflow
E-commerce Morning Operations Review
The morning starts with clarity instead of tab-switching across three dashboards.
CONNECTOR
GorgiasGorgias connector
Track support tickets, CSAT scores, and response metrics from the helpdesk.
Runner uses Gorgias through the Composio toolkit for ticket management, support analytics, and CSAT tracking with server-side metric computation.
Gorgias in real workflows
The app page is only useful if it shows how Gorgias fits into a real job. This preview is pulled from the live workflow pages that already use the connector.
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Sessions
Connected appsGorgias
Shopify
Slack
GorgiasShopifySlack+
Connect a new appWhat would you like to do?
Connected apps
Apps used with Gorgias
Why it's better
Gorgias is more useful inside a workflow
- Use the Stats API for volume, CSAT, and response time metrics.
- Query individual tickets for detail and status updates.
- Calculate support metrics server-side instead of paginating tickets.
Common pairings
Gorgias often works with
Related workflows
Public workflow pages where Gorgias is part of the connected stack.
What Runner can do with Gorgias
These examples are grounded in the real Runner backend connector definitions and connector guidance docs, not generic marketing filler.
Gorgias
Pull support metrics for the report
"Show me this week's ticket volume, CSAT score, and average first-response time."
Support health becomes part of the operating context without manual dashboard checks.
Gorgias
Check ticket status
"Find open tickets from the enterprise account that need escalation."
Critical tickets surface in the workflow instead of hiding in the helpdesk queue.
Gorgias
Analyze ticket trends by channel
"Break down this month's tickets by channel — email, chat, social — and show where volume is spiking."
Channel-level visibility helps focus staffing and automation where it matters.
How this connector is wired in Runner
Provider
Gorgias
Category: Support.
Backend
Composio toolkit
Backed by the `gorgias` toolkit in Runner's backend catalog with ticket and stats API operations.
What to expect when Runner uses Gorgias
Operational note
Gorgias
Always include timezone in stats queries — defaults to UTC if omitted, skewing daily breakdowns.
Operational note
Gorgias
Time metrics are returned in seconds — convert to human-readable format.
Testimonials
People using Runner to get more done with Gorgias
The value is the same across connectors: real context in, real work out, no copy-paste operating model.
“I got hours back every week. Runner handles the follow-through work that used to sit open across tabs and docs.”
Jordan Rogers
@jordanrogers
“It gives me one place to work across email, calendar, and docs. The time savings are real.”
Lynn Marshall
@lynnmarshall
“I stopped losing deals to slow follow-up. Runner drafts the reply and schedules the next step before I forget.”
Danielle Okafor
@danielleokafor
“Runner connects my CRM, email, and meeting notes so I actually prep for calls instead of winging it.”
Aisha Patel
@aishapatel
“What used to take half a day now takes one focused pass in the morning.”
Rajat Singh
@rajatsingh
“Meeting follow-up used to die in my notebook. Now the recap, emails, and calendar items happen before I leave the room.”
Ethan Park
@ethanpark
“I tried every productivity tool on the market. Runner is the first one that actually finishes work instead of just organizing it.”
James Wright
@jameswright
“Board prep went from a full Sunday to a one-hour Monday morning workflow. The context is already assembled.”
Priya Nair
@priyanair
“The morning briefing workflow changed how I start every day. I see blockers, priority threads, and follow-ups before the first meeting.”
Sarah Kim
@sarahkim
“The double opt-in intro workflow is the single most useful thing I have run this quarter. Warm intros used to take 20 minutes each.”
Marcus Chen
@marcuschen
“Investor updates that used to take a full day now come together in 45 minutes from real data.”
Oliver Reeves
@oliverreeves
Use Gorgias inside a real workflow
Download Runner to connect Gorgias to the rest of your workflow instead of treating it like another isolated tab.